Frequently asked questions
Good to know
What to do at a death, which documents are needed, how much it costs and how we can help — we answer calmly what families ask most.
What should we do right after a death?
Call us. We tell you the steps calmly and come to bring your loved one into our care. You don't have to deal with anything else in those moments.
Do you handle all the paperwork?
Yes. We prepare every document: the death certificate, the burial or cremation papers and the file for the death benefit.
How much does a funeral cost?
It depends on the services chosen. We present clear packages and transparent prices, calmly, so you can decide without pressure.
Are you available around the clock?
Yes, bringing into care runs 24 hours a day, including at night, on weekends and on holidays. The counsel office keeps daytime hours.
Do you also arrange cremations?
Yes, we handle the entire cremation process and the related formalities, at the crematorium you choose.
Do you carry out repatriations from abroad?
Yes, we organize the transport and repatriation, with all the necessary sanitary permits, within the country and from abroad.
What documents do you need from us?
Only the identity document of the deceased and your own. We take care of the rest of the formalities.
Call us
We are by your side
In the event of a death, you can call us directly, at any hour — we answer around the clock. For any other question, leave us a message and we'll get back to you, calmly.
In the event of a death, call us — we come and take care of everything.
- Bringing into careAround the clock (24/7)
- Office (counsel, orders)Monday–Friday: 08:00–20:00
- Office weekendSaturday–Sunday: 09:00–18:00
Special schedule - coming period
- holidaysBringing into care runs around the clock, holidays included
The initial counsel is free and without any obligation.
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